Shipping policy
WHEN WILL MY ORDER SHIP? Please allow 3–5 business days of processing time before your order ships.
HOW LONG IS SHIPPING? UK: 2–5 business days. International: 7–14 business days.
Please note that delays may occasionally occur due to circumstances beyond our control (customs, public holidays, severe weather, or carrier disruptions). We do not guarantee exact delivery dates; delivery timelines are the responsibility of the carrier once dispatched.
CAN I CANCEL MY ORDER? You may cancel your order within 24 hours of placing it, provided it has not yet been dispatched. To cancel, email us at reevear.info@gmail.com with the subject line "CANCEL" and your order number.
I ENTERED AN INCORRECT ADDRESS Please email reevear.info@gmail.com immediately with your correct address. We can amend delivery details within 24 hours of your order being placed. We cannot be held responsible for orders delivered to an incorrectly provided address.
MY ITEM ARRIVED DAMAGED We take great care in packaging every order. In the rare event your item arrives damaged, please contact us at reevear.info@gmail.com with:
- Your order number
- A photo of the damaged item
We will arrange a free replacement or full refund promptly.
FURTHER QUESTIONS? Email reevear.info@gmail.com — we aim to respond within 24 hours, Monday to Friday.